Riptide deploys CRM solutions that increases profitability by streamlining administrative processes in the sales, marketing, and service divisions, allowing for focus on building and maintaining the customer relationships that matter from delivery of actionable data.
Riptide’s implementation of CRM systems gives a flexible solution that’s customizable to suit unique business requirements and that can be integrated to other core systems such as ERP systems, VOIP solutions, BI platforms etc.
Riptide deploys CRM solutions that empower our customers to:
- Bridge the gap between your support, sales, and marketing with a fully integrated platform.
- Find and build stronger relationships, improve productivity and performance and get a single view of customers.
- Increase customer demand – Find and nurture the right leads, create connected customer experiences and stay on top of market trends.
- Exceed customer expectations – Deliver positive customer experiences—faster, optimize resources and help technicians be more efficient while reducing operational costs.
- Empower your support team to work together and resolve customer issues faster.
- Engage with website visitors and product users for sales and customer success.
- Keep your sales team in the know about prospects and close deals faster.
- Streamline your IT service and manage internal requests from your employees.
- Recruit and onboard top talent and manage all employee data and time off in one place.
- Leverage intelligent marketing automation to acquire, engage, and retain your customers
- Prevent churn, increase account expansion, and strengthen customer relationships.
- Uncover predictive insights that will drive your busines success.